When adding or updating listings on eBay you may occasionally come across list errors or warnings back from eBay:

category doesn't accept variations

The table below lists the most mutual errors/warning letters from eBay, and what yous can do to resolve them, to ensure any affected product(due south) are listed successfully on eBay.

ERROR MESSAGE

SUGGESTED SOLUTION 

category doesn't accept variations
 The reason for getting this validation error is because the eBay category that the products it is mapped to does not allow products with variations to be listed inside it.

To resolve this, you will need to remap the product to a category that does back up variations.

  • From the production page in eBayLINK, click the Edit button, in the Categories section, click "Add together new mapping"
  • Find another suitable category which has the following symbol:
  • Click save mapping, which volition bring you back to the Product page,
  • Finally, click update to commit the changes and go to the dashboard and click the "update market place" button.

Check dorsum once that has been completed to ensure the product is listed / updated.

For a list of eBay categories that let variations, encounter this eBay commodity, Which categories can have listings with variations?

 
Buyers love large photos that clearly prove the particular, and so delight upload high-resolution photos that are at to the lowest degree 500 pixels on the longest side

 Essentially the image or images supplied do not meet eBay's requirements, which are

We've got a few unproblematic rules and recommendations for using pictures on eBay: (full article)

Rules
All listings* on eBay.com.au and most other eBay sites must meet these requirements

  • Every listing must have at least i photo.

  • Photos need to exist at to the lowest degree 500 pixels on the longest side.

  • You lot can't use a catalogue or stock photo if you're listing an item as 'used'.
Recommendations
To brand sure buyers get a good look at the item they're thinking about purchasing

  • Optimise for mobile – make your pictures 1600 pixels on the longest side.

  • Keep your images make clean – no text, borders or uncluttered backgrounds.

  • Apply watermarks sparingly – make sure they don't distract a buyer's eye from your product.

Other best practice tips:

  • We recommend uploading photos as a .jpg file, but you can upload photos in any of these file formats:

    • JPEG (.jpg file extension)

    • PNG (.png file extension)

    • TIFF (.tif file extension)

    • BMP (.bmp file extension)

    • GIF (.gif file extension)

  • If your photo is in JPEG format, it should have a quality of 90 or college on the 0-99 JPEG quality scale. Nosotros'll and then optimise information technology for display in your list.

  • Before you lot start uploading, rename your photo files with names that will assist yous remember what they are, and put them in a binder on your estimator where y'all can find them quickly and easily in case y'all need them again.


Visit the Seller Centre to learn more about using great pictures and photo quality recommendations.

For more information on other requirements for sellers and tips on how to encounter – and exceed – buyers' expectations, read Selling practices.

 
Variation Specifics provided does not match with the variation specifics of the variations on the item.

 There are two possible reasons for getting this error on a product:
  1. An originally single variant product is now being sent as a multi-variant product - eBay will not allow this so the product needs to exist completely ended, deleted and re-listed.
  2. The variation data for the product from the eCommerce shop is non good particularly skilful eastward.chiliad. unlike aspect names in dissimilar variants.

So, it would have originally listed fine but now is not getting updated due to failing the validation rules.		 
Variations Specifics and Particular Specifics entered for a Multi-SKU item should be different
eBay volition show the above error message/s on your products in Omnivore if you endeavor to add an detail specific which has the aforementioned name every bit the product variation name. Size and Color are common examples but this can exist other names besides. Please see this article on the steps needed to set up this problem
 
A product cannot be moved from a Variation-enabled Category to a Variation-disabled Category
 This error means that a product was previously listed with variations, thus is in a Variation-enabled Category on eBay and has been moved to a category that doesn't support variations.

For any products with this fault nosotros need to delete/purge the item from eBay, delete the category mapping for them to re-list.

You lot volition need to submit a support request to have this done.

 
UPC should only incorporate digits
 If your products show an eBay validation mistake like this:

"ebay validation mistake: UPC should simply contain digits" and it is followed by scientific notation.

Information technology ways that an update has gone incorrect somewhere, most likely while updating Product Identifiers in your shop via copy/paste from Microsoft Excel which changed number field for this Product identifier e.one thousand. UPC to this "9.111E+12".

This eBay validation error can also occur if your UPC contains non numeric characters, east.grand. 14500-459-1111, these should be removed.

You can besides go this error with UPC's containing letters, eg when the SKU or the MPN has been placed in the UPC field, once again either remove UPC or update information technology with the correct one.

More information about UPC can be plant here: https://en.wikipedia.org/wiki/Universal_Product_Code

Please cheque this information on your shop and correct it, once done, become to the dashboard and click "Sync now" to refresh the data.

For more information near Excel outcome see this article. http://superuser.com/questions/413226/why-does-excel-care for-long-numeric-strings-as-scientific-notation-even-after-chan


You can cheque GTIN existence here
https://gepir.gs1.org/index.php/search-by-gtin

Listings having an eBay validation mistake will non be updated or listed on eBay until the fault is resolved. 

Your PayPal e-mail address was not found
 This mistake means that the PayPal address provided cannot be found / verified by eBay / PayPal.

At the time of creating a listing, eBay confirms that the Paypal account supplied in the payment concern policy is:

  • Verified premium business relationship OR
  • Verified business account

Please ensure that the correct address has been entered into Settings>eBay Commonwealth of australia>General and under the heading Your Details in the PayPal User ID field.


It could be as simple as a child business relationship has been linked, which isn't allowed to write transactions against the parent.

In brusk, if the e-mail address is typographically the same betwixt our system and the payment business organisation policy; and then the retailer will need to confirm with PayPal as to why it may not exist coming upward

No listings tin be made on eBay until this is resolved. 


Y'all must accept a valid PayPal Business relationship in good standing to require immediate payment.
This fault means that the PayPal address provided cannot be verified equally being in good standing by eBay / PayPal.

At the time of creating a listing, eBay confirms that the Paypal account supplied in the payment business concern policy is:

  • Verified premium account OR
  • Verified business organisation business relationship

Delight ensure that the right address has been entered into Settings>eBay Australia>General and under the heading Your Details in the PayPal User ID field.

It could be as elementary every bit a child account has been linked, which isn't allowed to write transactions against the parent. It may be the PayPal account is not a business account.

In brusque the retailer will need to confirm with PayPal as to why it is not in expert continuing.


No listings can be made on eBay until this is resolved. 

The tags                                      Size                                    is/are disabled equally Variant
The tags                                      Band Size                                    is/are disabled as Variant
The tags                                      Fashion                                    is/are disabled as Variant
The tags                                      Quantity                                    is/are disabled as Variant
The tags                                      Blazon                                    is/are disabled as Variant
 The fault occurs considering eBay restricts the employ of certain words/values, as the name for a variant aspect under a particular category.

For example, on eBay AU under the category "Baby » Nursery Bedding » Sleeping Bags & Sleepsacks", you are not allowed to use a value of "Size" every bit a variant attribute name. This is because eBay has reserved "Size" as an Detail Specific for that category.

The fastest way to resolve the issue is to rename aspect for the variant (e.g. apply "Product Size" instead of "Size").

 
variants exercise not accept unique attributes
 This error occurs when some of the variations you are trying to list in a multi-variation listing, have  the aforementioned variation value. (east.g. y'all have more than 1 variant with size = 9)

Check that the variation values are all unique for your product variants.

 
The item tin can't be listed or modified. The championship and/or description may contain improper words, or the listing or seller may be in violation of eBay policy.
 Your listing may comprise titles and/or a description which comprise illegal words, or your eBay account may non be up to standard to go on listing.

Check your championship/clarification for prohibited words. See eBay's offensive policy.

Some eBay sites will also block titles/descriptions containing Brand/Copyright names or conflicting data. Eg. mentioning Apple in a clarification of a Androidproduction (This policy tin vary between eBay sites).

Try deleting your description and adding limited data to exam this result. You should also contact eBay straight to ensure your account is non limited or restricted in any manner.

 
Missing name in the variation specifics or variation specifics ready.; zeroed out
 The cause for this mistake could be one of the following:
  • When one or more of the product variations is missing the appropriate information. For case if one or more of the product variations is missing the colour or size information. Check all variants of the product to ensure they all have the required variation data.
  • If you have modified the value of the variation characterization used by the product. For example, if the variation label was initially chosen "Color", but y'all take since changed it to be "Color". The only way is to resolve this mistake is to cease the eBay listing, so listing the product every bit a new eBay listing.
  • You accept added or deleted production variations
 
The UPC field is missing. Please add UPC to the listing and try again.

or

 For some products, eBay requires that a UPC number exist provided when listing a production.

A UPC (Universal Product Lawmaking) is a barcode symbology that is widely used in the U.s., Canada, U.k., Commonwealth of australia, New Zealand, in Europe and other countries for tracking trade items in stores. It consists of 12 numeric digits, that are uniquely assigned to each trade detail.

To add UPC's to your listings, please add it to your eCommerce platform. Our system will sync and import the details and add information technology to your eBay listings.

If you do not have UPC values for your product(s) delight leave the UPC field empty in your eCommerce platform.

Y'all can check GTIN existence hither
https://gepir.gs1.org/index.php/search-by-gtin

 
You're not allowed to revise ended listings.
 An eBay listing for this production previously existed but has since been concluded on eBay for some reason.
To resolve, you need to first end the listing in our organisation, then upload to eBay as a new listing.		 
It looks like y'all've reached the corporeality y'all tin can list. You can list up to <$xxxxx> in total sales this month. Request to list more: https://scgi.ebay.com/ws/eBayISAPI.dll?UpgradeLimits&appId=0&refId=19
 Please see the post-obit eBay page for further information on selling limits and how to request an increment from eBay:  http://pages.ebay.com.au/help/sell/sellinglimits.html
 
Because you've specified Local Pickup Simply for this particular, you tin't require immediate payment.
 This error can occur when ane or more than of the default eBay Business organization Policies are missing.

Our arrangement expects/creates the post-obit eBay Concern Policies, named exactly as per below:

  • Postage Policy = "basic"
  • Payment Policy = "PayPal"
  • Returns Policy = "ReturnPolicy"

east.1000.

Annotation: the eBay Business organisation Policies must be named exactly as above, as it is example sensitive.

To cheque this, log into your eBay account and go to:

  • My eBay
  • Hover over the "Account" tab and select "Business Policies".

If whatever are missing, please create and name them as per the to a higher place.

 
The email accost y'all entered isn't linked to a PayPal business relationship. If you don't take a PayPal business relationship, you'll need to prepare ane upward with this email accost then that buyers can pay you lot.
 Please check the following:
  1. Make sure your PayPal address is entered and spelled correctly in your eBay Payment Concern Policy.
    eastward.grand.
  2. Make sure your PayPal address is entered and spelled correctly in your automatic payment method.
  3. Confirm your email address with Paypal.
  4. Brand sure your PayPal accost is correct in our organisation: get to Settings>eBay Australia>General and nether the heading Your Details in the PayPal User ID field.
If you receive an error relating to PayPal then it is an issue with your PayPal account.		 
                  Before you can list this item we need some additional information to create a seller's business relationship.
This eBay fault can occur when your eBay account is missing an automatic payment method for eBay fees.

It can besides be returned by eBay, if yous accept an expired credit card designated as your automatic payment method on eBay.

To add together/modify an automated payment method on your eBay seller account:

  1. Login to your eBay seller business relationship.
  2. Get to "My eBay --> Account --> Seller Business relationship".
  3. Click the "Automated Payment Method" link to add/modify the automated payment method for your eBay business relationship.
    e.g.

Further information on eBay automatic payment methods tin can be found here.

 
The item specific                  For sale by                  is missing. Add For sale by to this listing, enter a valid value, and ...
 This eBay error can occur when you have mapped your product to an eBay category that has mandatory Item Specifics.

For example, if you lot had mapped a product to the eBay AU category "Cars, Bikes, Boats > Motorcycles > Trail Bikes", then eBay requires that you accept fix the Particular Specific named "For auction by".

e.g.

Note: the red asterix (*) next to the particular specific "For auction past" which indicates information technology'due south a required field.

Typically it may exist that you product has been incorrectly mapped to the wrong eBay category.

The fastest fashion to resolve the result is to re-map your product to the right, or a more relevant eBay category.

 
Merely single quantity items can exist listed in the category selected.
 On eBay, certain categories merely permit sellers to list items in single quantities.

For instance the eBay category "Cars, Bikes, Boats > Motorcycles > Trail Bikes" has this restriction.

To resolve the upshot, either limit the eBay quantity of the detail to "1", or alternatively you lot can try mapping the product to a more relevant eBay category.

 
Seller is non eligible to list a discounted item.
 This eBay alert means that your eBay account is not currently enabled for strike-through pricing on your listings. By default this feature isn't enabled on a seller business relationship. eBay just enables this feature for sellers it has vetted/qualified.

This warning doesn't forbid your products from listing on eBay, just products with a auction or strike-through price, volition not be brandish equally "on auction" by eBay on your listings.

e.one thousand. the following pricing fields "You save" and "Now" will not exist displayed on your eBay listings, even if the detail is on sale.

You must become approved by eBay to participate in eBay's Strike-Through Pricing Program. Strike Through Pricing (STP) is normally reserved for managed accounts only so to request that it be enabled, please contact your eBay account manager.
Market Product Variant SKUs are non unique
 There are 2 possible reasons for getting this error on a product:
  1. An originally unmarried variant product is now beingness sent as a multi-variant product - eBay will not let this and then the product needs to exist completely ended, deleted and re-listed.
    To resolve, cease each of the listings in eBay.
    Get to each production page in eBaylink that has the error and deleted the production.
    Go to the Dashboard and start a fresh import from your eCommerce store.
  2. The variation information for the production from the eCommerce shop is not practiced especially expert e.chiliad. different attribute names in different variants.

So, it would accept originally listed fine but now is non getting updated due to failing the validation rules.
validation error = VariationSpecificsSet container (Item.Variations.VariationSpecificsSet) is required to list a Multi-SKU item.
 This error is similar to two validation errors mentioned above.  It happens when products in your Ecommerce shop were single variant but them go mulit-variant or vice versa.

There are 2 possible reasons for getting this error on a product:

  1. An originally single variant product is now being sent as a multi-variant product - eBay will non allow this so the product needs to be completely ended, deleted and re-listed.
  2. The variation data for the product from the eCommerce store is non good particularly good e.g. different attribute names in dissimilar variants.

So, information technology would have originally listed fine but at present is non getting updated due to declining the validation rules.
AND
If you have products that have this error then it is probable that your product has been prepare upwards in your eCommerce store as a production with variations/options (eBay call this Multi-SKU) so eBay is expecting a variation merely y'all don't have them.

Bank check in your eCommerce store for the products to run into if there are variations and remove them if they are not required.

For example, frequently in Shopify the variation is chosen 'Championship'. To resolve this, in your Shopify Store, Go into the product section of one of the products and under 'variants' remove whatsoever variations if these products don't come with variations.

You should also double-cheque in the product page in our arrangement, under Variations.

If in that location is merely one variation, and so Variation Name should be empty, ie no options are defined. If you lot practise accept options, then at least 2 distinct values should be provided.

Once you accept made changes in your eCommerce store go to the dashboard in our system and trigger a refresh by clicking 'Sync Now' from the dashboard and so that the updates are sent up to eBay.

Input data for tag <Item.PictureDetails.PictureURL[i]> is invalid or missing. Delight check API documentation.		 This is usually caused by a space in the paradigm URL, which causes eBay to turn down it, ie https://allthatdigi.com.au/wp-content/uploads/2018/09/testimage- -Moon.jpg
Resolution: remove the space in the image name and run a total sycn to update the product and market.

The underscore character is also non a valid character
piicture name should but  contain the ASCII letters 'a' through 'z' (in a instance-insensitive manner), the digits '0' through '9', and the hyphen ('-')"
At to the lowest degree one valid postage service must be specified.
 This is usually caused by a missing business concern policy within eBay.

Navigate to Omnivore ->settings-> eBay Australia->Shipping
Bank check for errors like this
and ensure yous take a matching eBay Business Policy for the aircraft method in Omnivore as per
http://www.bizpolicy.ebay.com.au/businesspolicy/manage
eBay security policy only allows HTTPS resource in listings
This is commonly caused by providing an http URL for your logo

To resolve change the URL to https: equally per
Can I Change The Logo In My Product Listing Page?
Currency is unchangeable when revising or relisting an detail. This error tin occur if the production is a duplicate list.  If yous run across this error on a product check and be sure that  you lot do non have a manual listing on eBay that is actually a indistinguishable products.

It is best to search using the SKU or the product title.

If you did have manual listings on eBay when you started using Omnivore and you did non link them all then y'all may accept duplicates.

The simply way to fix this error is to correctly end your duplicate listings on eBay.

A full list of eBay errors can likewise be institute here:

http://developer.ebay.com/devzone/xml/docs/reference/ebay/errors/errormessages.htm